Industrial Estate Management System (IEMS), e-Services Sindh Mobile App, e-Registration, e-Mutation, and e-Pay Sindh released.
KARACHI: In an effort to give residents of Sindh simpler and faster access to government services, Caretaker Chief Minister Justice (retd) Maqbool Baqar has launched the province’s eagerly anticipated digital project.
The provincial chief executive stated, “The provincial government has initiated a single digital platform for all citizens to minimize human interaction,” during the launch event on Wednesday of five revolutionary e-services: the Industrial Estate Management System (IEMS), e-Services Sindh Mobile App, e-Registration, e-Mutation, and e-Pay Sindh.
“As a first step towards the transition from manual mode to e-governance in the form of e-Services Sindh and e-Pay Sindh, it will also ensure transparency, departmental accountability, and the disposal of all cases within seven working days,” he continued.
Citizens will be able to safely and conveniently pay for government services using their mobile devices, mobile banking apps, credit cards, debit cards, ATMs, and banks thanks to e-Pay Sindh’s digital payment function.
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The chief minister of the state launched e-Services Sindh by punching a computer key during the event, which took place at a nearby hotel.
According to the chief minister, this innovative plan will completely change how people communicate with the government of Sindh.
Five transformative e-services:
1. e-Services Sindh Mobile App
It has now only been implemented by two Board of Revenue departments, but gradually each department will accept it one at a time.
By amending the Secretariat Instructions 2014, the Sindh cabinet last Monday approved the incorporation of its legal framework into the Rules of Business as e-Pay Sindh and e-Services Sindh.
‘e-Services Sindh, a game-changer’
An online application, payment, and appointment-based biometric verification and registration process would be used by citizens to register their sale deeds with the Sub-Registrars. They will avoid the inconvenience of having to go to a government office, where they would have to wait in line or deal with difficult manual processes.
3. e-Mutation
It is for the purpose of making modifications to the land record. When registering using e-Registration, people will be able to conveniently and directly alter the land record online. The public will be able to access it online and it will be updated automatically.
In addition to saving them money and time, this will guarantee that land records are current and correct.
The Board of Revenue was given instructions by the provincial government last Monday to digitally recreate the record of rights within the next six months.
The e-Registration and e-Mutation database will be merged with this digitally rebuilt record of rights. In the following six months, the province-wide City Survey Record will also be digitalized and linked with this database.
4. e-Pay Sindh
a program that will let people use an online digital channel to pay the Sindh government for anything. People will find it simpler and more easy to pay their taxes, fees, and other obligations as a result of this.
5. Industrial Estate Management System (IEMS)
According to an official release, there is a service called the Industrial Estate Management System for SITE Limited and Sindh Small Industrial Estates, which would offer a centralized platform for administering industrial estates in Sindh.
‘e-Services Sindh, a game-changer’
Justice Baqar stated that his government was dedicated to giving citizens simple, convenient, and transparent access to government services, and that the five e-services introduced by the province government are just the start of our path towards a fully digital government.
The chief minister expressed gratitude to the entire BoR team of committed experts for their endless efforts in creating these e-services.
According to Chief Minister Baqar, e-Services Sindh would revolutionize the way government services are provided to the people of Sindh by increasing their efficiency, transparency, and accessibility. He continued by saying that e-Service Sindh would support development and economic progress.
The e-Services Sindh App and other integrated digital components will provide online access to a wide range of services, including:
- Domicile Certificates
- Mutation of Record of Rights
- e-Registration
- Heirship Certificate Issuance
- Agriculture Pass Book
- Demarcation and Survey of Land
- Issuance of NOC for Sale of Land
- Issuance of NOCs for Industrial Plots in SITE and Sindh Small Industries Corporation Estates – and Miscellaneous Applications.
Online complaints
The app will also enable users to file complaints against any revenue field office in addition to these services. This function guarantees accountability and openness in the provision of public services.
The BoR has enforced a rigorous seven-day turnaround time for all applications submitted through the e-Services Sindh App and web portal in order to guarantee the effective delivery of services. Furthermore, within 24 hours of issuance, Pakistan Post will send the processed documents to the doorsteps of the inhabitants.
