ISLAMABAD: Islamabad residents are facing inconvenience due to the disruption in Islamabad Electric Supply Company (IESCO)’s online bill payment system.
According to the details, IESCO is facing disruptions in its online bill payment system; hence, payments through banking apps or 1Link are not working at present. Due to this, long lines of people formed outside the offices of ISCO.
Apart from IESCO offices, banks are accepting bill payments through physical visits, but the online payment system is not accessible.
However, there is a workaround that seems to work for most banking apps.
We have an example video showing how this is done through the Allied Bank (ABL) mobile app. Through the ABL app, customers just need to go to the “Payments” option at the top left. Select “New Payment” at the top, but instead of selecting “Utility,” select the “1 Bill” option. Here, scroll down to the “Other” option.
Under “Reference Number/Customer ID,” add a prefix such as 111444, and then add a reference number. It will show the relevant bill that can be paid from the same tab.
This method should work with banking apps that have a bill payment option. Reference numbers can be found near the top left corner of the IESCO bill.
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The reason for the interruption in IESCO’s online bill payment is still unclear, and we do not know when the issue will be resolved. We have reached out to IESCO for comment on the matter and will update the article once we receive a response.
IESCO has not yet made any announcements or informed the public through any means. Users can view their old bill data, but not their recent bills.
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